1. How long is your shipping time?
   • This depends on where you are located. The shipping time to the US is about 12-25 working days and to other areas is about 15-30 working days.
2. Where is my order now?
   • To track your order, please go to https://www.17track.net/enEnter your tracking number and you can track your order.
3. I have not received any confirmation email
   • Please specify your invoice ID or the last 4 digits of your credit card and we will check for you. For this matter, please send an Email to services@look4goods.store
4. I want to return or refund
   • For return product or refund, please read our Return Policy first. If you insist, please send an Email to services@look4goods.store Please specify your invoice ID or the last 4 digits of your credit card and we will process it for you.

5. What's the status of my order?

• Customers will receive a confirmation E-mail to certify that we have confirmed your order. It usually takes 1 to 3 days for processing and then it will be shipped out. After shipping out, customers will receive a shipping confirmation e-mail, with a tracking number included. To track your order, please go to https://www.17track.net/enEnter your tracking number and you can track your order.

6. What's my tracking number?

• After shipping out, customers will receive a shipping confirmation e-mail, with a tracking number included.

7. I’m having difficulty navigating the Look4goods.store website. How can I improve this?

• For optimal use of the Look4goods.store website and its functions, please make sure you are using your browser's newest available versions (we recommend Google Chrome, Mozilla Firefox, Edge & Safari). You should also try clearing your browser cookies and cache.

8. Is your packaging discrete?

• Your discretion is essential to us, so we made sure our packages come in plain cardboard without any big letters and logos. However, due to law and various customs regulations, and international inspections, the waybill label must contain written information about the sender, which comes in tiny letters.

9. Can I return or exchange a Look4goods.store product?

• If you changed your mind about your purchase, it might be returned unopened and unused within 14 days of product reception.
• Please note:?
  • We cannot accept returns or exchanges on items that have been opened.?
  • Opened pleasure objects may only be returned under warranty ONLY if they are malfunctioning.?
  • Shipping charges will only be refunded in cases where our error caused the return.?
  • Pre-authorization is required for all returns and exchanges.?If you purchased your product from an alternate Look4goods.store retailer, only defective items might be returned under warranty with a valid proof of purchase. We will not accept unopened returns from an alternate Look4goods.store retailer. 
• To return or exchange an unopened pleasure object, please contact us via phone or email: services@look4goods.store
• If you find that the box has been damaged, opened, or its contents are missing upon receipt of your delivery, please ensure that you take a photograph of the damaged packaging, which should be emailed to us.
• We reject all used products for return due to non-product quality.

10. What payment methods are available?

• Paypal, shop, credit card.

11. How do apply the discount?

• To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space. If it still doesn't work, please contact the Email services@look4goods.store.

12. Can I become a Look4goods.store tester?

• Thank you for your kind offer, but fortunately, all of our products have already been thoroughly tested to make sure you get the best experience. All you have to do is pick out your favorites and let your imagination do the rest. but we will happy receview your feel.